Radisson Blu Hotel Batumi5

Radisson Blu Batumi is one of Batumi’s most famous five-star hotels, set right on the first line of Primorsky Boulevard. Guests rave about the exceptionally convenient location within walking distance of the Old Town and major attractions, plus panoramic Black Sea and port views. However, alongside praise for the wonderful staff and excellent spa, many guests note that the room interiors and spa infrastructure now look tired and in need of a refresh. The on-site casino pleases gamblers but brings with it an unpleasant cigarette smoke smell in the lobby.

Key Observations

Exceptional Front Desk Service: Staff earn frequent rave reviews for their warmth and professionalism. Guests mention by name Saba, Ira, Mari, Ana, and Giorgi for responsive problem-solving and frequent complimentary upgrades to suites with sea views.

High-quality Anne Semonin Spa: Visitors praise the skill of massage therapists Nina, Maya Tevzadze, and Irina. The heated indoor and outdoor pools and the bath area are very popular.

Cigarette Smoke from Casino: The entrance and lobby suffer from a pervasive cigarette odor rising from the basement casino, a complaint from non-smoking guests.

Trajectory: According to early 2026 reviews, a long-awaited cosmetic renovation of the rooms has begun, gradually addressing the severe wear and tear that guests had regularly complained about in previous years.

Main Pros

• Superb promenade location, within steps of the Old Town and key sights (Ali and Nino sculpture, Alphabet Tower).
• Wonderful staff who go out of their way to make stays comfortable (frequent early check-ins and room-category upgrades).
• Luxurious Anne Semonin spa complex with professional massage and two warm pools.
• Excellent Asian restaurant Umami and panoramic Clouds Bar on the 19th floor with breathtaking views and quality cocktails.
• Spacious rooms with floor-to-ceiling windows and heated bathroom floors.

Main Cons

• Outdated room finishes, partly worn carpets, and occasional plumbing issues (low water pressure in some rooms before calling maintenance).
• Cigarette smoke smell from the casino seeping into the lobby.
• Minor flaws in the spa area (broken locker locks in the changing room, signs of wear).
• Monotonous breakfasts on longer stays — the menu barely changes day to day.

Overall Grade: B+

Hotel Overview

Basic Information:

• Name – Radisson Blu Hotel Batumi
• Address – 1 Ninoshvili St, Batumi, Adjara, 6000, Georgia
• Positioning & Category – Five-star premium chain hotel, business and resort format

Description: The Radisson Blu Batumi is a modern high-rise with a distinctive glass façade, designed by Italian architect Michele De Lucchi. The hotel’s calling card is the panoramic sea, port, and city views from almost every area. Guests can enjoy spacious rooms with floor-to-ceiling windows, the premium Anne Semonin Spa, outdoor and indoor pools, a gym, a basement-level casino, the Asian restaurant Umami, and the rooftop Clouds Bar.

Target Audience: The hotel is a great fit for couples, solo travellers, and business guests who want the reliable service of an international chain, walkable access to city entertainment, a quality spa experience, and an on-site casino.

Location & Transport

Location: The hotel stands on Ninoshvili Street in a prestigious Batumi district, where the Old Town meets Primorsky Boulevard. It’s a perfect starting point for strolls: theatres, restaurants, shops, and a well-kept park are close by. The beach is just 100 metres away across the pedestrian boulevard.

Key Points of Interest: Within walking distance are the Alphabet Tower, the moving Ali and Nino sculpture, Piazza Square, and the Batumi Drama Theatre. A supermarket is about a three-minute walk away.

Transport: City taxis and public transport are available. The hotel provides transfer services (on request, including for corporate groups). Parking is available on site.

Walkability: The surrounding area is entirely pedestrian-friendly, with the promenade and park right at the hotel’s doorstep.

Grade: A+

Rooms & Cleanliness

Rooms impress with their spaciousness, comfortable mattresses (though some guests complain that instead of a true king-size bed, two singles are pushed together), and heated bathroom floors. Panoramic windows serve up stunning sea or historic-area views. At the same time, signs of wear are evident: carpets in corridors and rooms in places need deep cleaning or replacement, air conditioners sometimes require a reset or technician call, and the furniture feels a little old-fashioned. Housekeeping is regular, with linens and towels changed on time. However, one serious incident was reported in August 2026, when a female guest said a large sum of money went missing from her safe.

Grade: B

Service

Service is the hotel’s strongest suit. Front desk agents (Ira, Mari, Saba, Ana, Giorgi) are exceptionally friendly, often arranging early check-in at no charge and complimentary upgrades to view suites. The concierge and porters assist promptly with luggage. Having said that, occasional lapses occur: for instance, key cards being deactivated exactly at noon despite a pre-agreed 2 p.m. late checkout, or a long wait for drinking water requested.

Grade: A

Dining

Breakfast is a buffet with a wide spread: salmon, cheeses, olives, fresh fruit. But on stays longer than 3–4 days, the selection feels monotonous because the menu doesn’t rotate. Some guests also miss the Viennese waffles or pancakes they associate with the Radisson brand. The Asian restaurant Umami and Clouds Bar earn high praise for sushi quality, inventive cocktails, and flawless service under attentive waitstaff (Tama, Alexander, and Mariam).

Grade: B+

Facilities & Amenities

The Anne Semonin spa features a gorgeous heated indoor pool and, in summer, an outdoor pool with loungers and music. The relaxation area includes a hammam, sauna, and gym. However, the spa zone needs a gentle refresh: guests report broken locker locks and signs of dampness. The popular casino in the basement draws many players, but its ventilation isn’t fully effective, allowing cigarette smoke to drift into the hotel lobby. Wi-Fi is reliable throughout the property.

Grade: B

Important Notes

• The lobby occasionally smells of cigarette smoke from the casino.
• Room rates and spa/restaurant prices are substantially higher than averages in Batumi.
• When booking, carefully check cancellation conditions: there have been disputes over refunds for cancelled reservations.

Practical Tips for Guests

• When booking, try to choose a corner room on a high floor (above the 10th) — the panoramic port and sea view from the bathtub and bedroom is worth the extra cost.
• If cigarette smoke bothers you, ask for a room as far as possible from the lift shafts that connect to the casino’s basement level.
• If you experience water-pressure or air-conditioning issues, report them to the front desk immediately — the technical team fixes problems quickly.
• Don’t miss an evening at the Clouds Bar on the 19th floor to soak up a Black Sea sunset with a cocktail.

Final Verdict

Radisson Blu Batumi remains a respectable classic, with an ideal location and outstanding hospitality, despite the slightly tired feel of the interiors and spa infrastructure.

Overall Grade: B+

Breakdown: Location: A+ | Rooms: B | Service: A | Dining: B+ | Facilities: B | Value for Money: B

Best for: Travellers who love reliable chain-hotel service, spa treatments, gorgeous views, and proximity to the historic centre and the beach.

Not for: Those seeking completely new, ultra-modern interiors on a high budget, and those particularly sensitive to cigarette smoke.